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Home / Contact

We're Here to Help

Trading questions, account issues, partnership inquiries — our team responds fast, around the clock.

Email Support
The fastest way to reach our team directly.
support@lcmtrades.com
Response within 2–4 hours
Live Chat
Available in your dashboard once you're signed in.
Sign up to access
Average response: under 5 minutes
Telegram Community
Market news, announcements and trader support.
t.me/LCMTradesOfficial
12,000+ members
Twitter / X
Market updates and announcements — DMs open.
@LCMTradesHQ
Discord Server
Strategy discussions, signals and community chat.
discord.gg/lcmtrades
KYC & Account Help
Verification, deposits, and account issues.
support@lcmtrades.com
Registered NameLCMTrades Ltd.
Founded2021
Support Hours24/7
LanguagesEN, FR, ES, AR
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Frequently Asked Questions

Can't find your answer here? Email our support team →

How do I open an account?

Sign up with just your email and a password — takes under 60 seconds. To start trading, complete KYC verification (upload your ID) and fund your account by crypto or bank transfer.

What is the minimum deposit?

There is no minimum deposit requirement. You can deposit any amount and start trading immediately.

How does copy trading work?

Browse our list of verified traders, choose one you like based on their performance stats (win rate, monthly return, drawdown), set your allocation amount, and your account automatically mirrors their trades in real time.

What are account management firms?

These are verified professional trading firms you can subscribe to. After subscribing, their managers place trades on your real account on your behalf. You authorize them via email code. All activity is visible in your dashboard.

How do I withdraw my profits?

Go to Withdrawals in your dashboard, enter your amount and wallet address or bank details. Withdrawals are processed within 24–48 hours. KYC verification is required for withdrawals.

What is Pre-IPO trading?

We offer secondary market access to shares of select private companies before they go public, with prices sourced from the Hiive marketplace and updated regularly. Available companies are shown on the Markets page and are added by our team over time. These are buy-only positions (no shorting) with leverage up to 10×.

Is my money safe?

95% of client funds are held in cold storage. We use 2FA, KYC, AES-256 encryption, and third-party security audits. However, trading involves risk — only trade with funds you can afford to lose.

What leverage is available?

Up to 500× on major forex pairs, up to 100× on crypto and commodities, up to 50× on stocks, and 1–10× on Pre-IPO assets. You control leverage on every trade.